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To order from M & M's Rocks & More:
Fax your order with credit card information to:
(830) 372-1189 between 8a-8p central time. If you prefer
not to fax credit card info, you can still fax your order
with a phone number for us to call you to get card info
over the phone. For your protection and confidentiality
of materials, we maintain strict security procedures for
all faxed documents
PLEASE NOTE: because of the sheer volume of junk faxes
[at all hours of the day and night], the fax machine
is on manual operation, so it necessitates a phone call
to the voice number to notify us of a fax to be sent.
We apologize for any inconvenience.
Call your order to us at :
(830) 372-0588 between 8a-8p central time.
Mail your order to us at:
M & M's Rocks & More
P. O. Box 195
Geronimo, TX 78115
Email your
order to:
For email orders click on the link above or email us
at: rocklady@therocklady.com
Important Notes/Terms of Service:
- We accept Visa and MasterCard
- We accept money orders or cashier checks
- We may accept personal checks, and may hold shipment
until the check has cleared
- We charge $25 plus collection costs for returned checks/declined
charges
- Shipping/handling/insurance costs are the responsibility
of the buyer and will be added to the purchase price
- Insurance is at the buyer's option. If buyer opts
not to insure shipment, we will not be responsible for
lost or damaged merchandise once shipped.
- Texas Sales taxes are added to the purchase price
for items shipped to destinations in Texas unless a
properly completed and signed Texas Resale Certificate
or Texas Sales and Use Tax Exemption Certification is
received in advance.
- We usually ship via UPS or US Mail depending on weight,
destination, and the material being shipped. Other shipping
methods are available if arrangements are made in advance.
- Most orders are shipped out within 24 hours [some
are shipped the same day!!]
- To pick up your order, or to visit the rock house,
please contact us to make an appointment
- Return merchandise in original condition accepted only
with our prior authorization and with shipment at buyer's
expense. Requests for RMA [return merchandise authorization]
must be received within 7calendar days of your receipt
of shipment. Shipping/handling fees will be deducted from
refunds
- Notify us immediately upon receipt of shipment of
any claims for damages
- Use of this website indicates that you have read and
agree to the policies and terms contained herein
- Photos usually do not do justice to the materials
pictured, and quality/color can be affected by browser
and monitor settings. Additional photos of specific
material/specimens may be available on your request
- All measurements and descriptions are as accurate
as possible and to the best of our abilities
- Though there have been few changes, prices are subject
to change without notice, and materials/specimens are
subject to prior sale
It is our goal to provide you with quality materials at
affordable prices, as well as to provide the highest possible
level of customer satisfaction. If you are not satisfied,
PLEASE CONTACT US!! If you are pleased with our materials
and services, we like to know that, too - and we like you
to tell everybody else!
THANKS for visiting our website, and many THANKS to our
customers and friends!
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